The COVID-19 pandemic brought significant shifts in the way everyday tasks are accomplished, with a heavy shift toward contactless, digital engagement. But how does this translate to healthcare?
We set out to answer this questions in our latest research, “Exploring the Impact of Digital Tools in Healthcare Management and Patient Loyalty.”
We reached out to consumers across the US to see how they are utilizing digital technology to manage their health and explore what they’d like to see in the future. What we found is that while all age groups are engaging with technology in the healthcare space, there is a divide in how people of different ages want to leverage virtual means. Check out our research to learn more.