COVID-19 forced companies to either throw out their future plans or accelerate them to quickly meet customer demand during the pandemic. Digital transformations that once took years to launch were given the green light in a matter of weeks or months to keep up. It’s pretty clear: the future isn’t coming – it’s already here.
In this age of accelerated digital adoption, it’s tempting to project the myriad ways that shoppers of the future could use technology to reshape the retail experience. And while it’s important to keep an eye on what’s next, no retailer can afford to waste resources thinking about what could be if it sacrifices what’s needed to get through current challenges.
In this webinar, experts working on the frontlines with some of the world’s most loved retail stores discuss why they think the ‘store of the future’ is nonsense and where companies should focus to maintain, retain, and obtain customers.
Join us for this free webinar. Seats are limited for the event, so register now. (Even if you can’t make it, a recording will be sent out after the live event.)
Title: Why “Store of the Future” is Nonsense
Date: January 19, 2021
Time: 12:00 – 1:00 PM ET
Featuring: Sree Singaraju, Vice President of Cloud Services; Mike Welsh, Chief Creative Officer; Brittany Mills, Senior Director of Customer Experience
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