New webinar: How to improve CX in your insurance app

Author
Brian Levine
Publication Date
28 July 2021

New webinar: How to improve CX in your insurance app

COVID-19 brought with it increased digital adoption and new demands on technology platforms across all industries, including insurance. With all of this increased activity, revisiting your digital strategy is crucial but it can be tough to know where to focus.

In under 20 minutes, Mobiquity’s Vice President of Strategy and Analytics, Brian Levine, highlights the key ways in which customer feedback changed in core P&C Insurance apps and Telematics apps since the advent of the pandemic. These insights have helped Mobiquity customers figure out where to focus and also areas to deprioritize in improving their digital experiences.

Watch our webinar, How to Improve CX in your Insurance App, to learn about user engagement with these apps: Allstate, American Family, Farmers, GEICO, Liberty Mutual, Progressive, State Farm, and The General.

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Brian Levine

Brian Levine serves as Mobiquity's VP of Strategy & Analytics, in addition to running Mobiquity's insurance vertical in the United States. At Mobiquity, he has developed digital strategies for multiple insurers, including Amica, Arbella, Mercury, and Travelers. In addition to his work in this vertical, Brian has pioneered research products at Mobiquity that look at clients through new lenses, including developing the Mobiquity Friction Report (tm) which uses large sets of consumer sentiment data to prioritize digital development based on consumer interest. Prior to his role at Mobiquity, Brian founded a consumer research company acquired by Nielsen in 2015 and lead the development of Audible on Alexa for Amazon.

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