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Moving the Customer Effort to Zero: How Insurance Companies Can Create Effortless User Experiences
Moving the Customer Effort to Zero: How Insurance Companies Can Create Effortless User Experiences
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Who we are
Mobiquity Inc.
Publication Date
16 July 2019

Erin Abler, Principal Conversational Designer, To Speak At VOICE Summit

Mobiquity is excited to gather together with the conversational design community at the upcoming VOICE conference, July 22–25. The four-day summit, sponsored by Amazon Alexa, highlights how voice is changing the way we use technology and communicate with each other.

One of the largest voice tech events of the year, VOICE brings together the world's top developers, designers, brands, agencies, and marketers to explore the multi-modal engagement era.

We're expecting great content, networking, and more– including a presentation from Mobiquity's own Principal Conversational Designer, Erin Abler. At 3 p.m. on July 24, Erin will share her expertise in a session entitled "How to Uncover Great Use Cases for Voice." The presentation will explore how to identify and pursue legitimate use cases for voice, with a focus on customer engagement. You'll walk away knowing how to spot a compelling conversational experience for your brand, and be ready to navigate the challenges and opportunities of working with emerging conversational interfaces.

In addition, our Principal Solutions Architect, Jonathan Patrizio, will be judging the Global Finals for the Amazon Alexa Cup. The worldwide tournament has been happening since early May across 11 countries and 13 cities, leading to country and regional championships, awards and prize money along the way. At the VOICE Summit, Amazon is hosting the champions on stage to compete for the grand prize. We're honored to help judge the competition. 

We’ll be on the ground to trade best practices and discuss our work and we’d love to chat with you. Reach out now, and let us know if you’ll be there!

July 22-25, 2019

New Jersey Institute of Technology
Newark, NJ

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We believe that addressing customer challenges gives you opportunities to delight. Using our proprietary Friction Reports and  strong industry expertise, we dig deep into customer sentiment and create action plans that remove engagement roadblocks. The end result is seamless, relevant experiences that your customers will love.