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Our own Ashkan Afkhami, VP & GM of Healthcare is teaming up with Mike Welsh, Chief Creative Officer, to present at eyeforpharma Philadelphia later this month!
For healthcare organizations, the rise of the consumer means new patient expectations and shifting business models. During their session, “The Rise Of Consumerism In Healthcare: Engaging Your New Customer,” Ashkan and Mike look forward to helping attendees navigate these changes with a deep dive on:
April 20-21, 2017
Sheraton Philadelphia Society Hill Hotel
1 Dock Street (2nd and Walnut Streets)
“The Rise Of Consumerism In Healthcare: Engaging Your New Customer”
11:20-11:50 AM, April 21, 2017
Blue Room: Customer Experience
We believe that addressing customer challenges gives you opportunities to delight. Using our proprietary Friction Reports and strong industry expertise, we dig deep into customer sentiment and create action plans that remove engagement roadblocks. The end result is seamless, relevant experiences that your customers will love.