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Moving the Customer Effort to Zero: How Insurance Companies Can Create Effortless User Experiences
Moving the Customer Effort to Zero: How Insurance Companies Can Create Effortless User Experiences
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Who we are
Author
Holly Norman
Publication Date
31 March 2017

Mobiquity to Take the Stage at eyeforpharma Philadelphia

Our own Ashkan Afkhami, VP & GM of Healthcare is teaming up with Mike Welsh, Chief Creative Officer, to present at eyeforpharma Philadelphia later this month!

For healthcare organizations, the rise of the consumer means new patient expectations and shifting business models. During their session, “The Rise Of Consumerism In Healthcare: Engaging Your New Customer,” Ashkan and Mike look forward to helping attendees navigate these changes with a deep dive on:

  • The implications of consumerism on your patient engagement strategy
  • A proven approach for going beyond the pill to treat patients as active participants in their care
  • The future of the industry and how to start leveraging new innovations including AI and voice

Dates

April 20-21, 2017

Location

Sheraton Philadelphia Society Hill Hotel
1 Dock Street (2nd and Walnut Streets)

Session Details

“The Rise Of Consumerism In Healthcare: Engaging Your New Customer”
11:20-11:50 AM, April 21, 2017
Blue Room: Customer Experience

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@mobiquityinc
@eyeforpharma
#efpPhilly


Let our expertise complements yours

We believe that addressing customer challenges gives you opportunities to delight. Using our proprietary Friction Reports and  strong industry expertise, we dig deep into customer sentiment and create action plans that remove engagement roadblocks. The end result is seamless, relevant experiences that your customers will love.