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Now more than ever, consumers desire touchless, immersive experiences, making digital an important ingredient to your customer experience strategy. For insurance companies, reducing customer effort when filing a claim, talking to an insurance representative, or receiving a check for repairs and damages can be simplified by launching or enhancing digital channels.
In this eBook, we’ll walk through how insurance companies can remove friction and transform their customers’ experiences with digital solutions. Specifically, we’ll provide insights on the following: