Privacy Policy

Mobiquity, Inc. a wholly owned subsidiary of Mobiquity which expression shall mean and include all its affiliates, hereinafter referred as ‘Mobiquity’, takes utmost care and is committed to protect your privacy while you are using our website.

The Privacy policy pertains to this web site and describes how your personal data is treated. For purpose of this privacy policy, personal data means any information that relates to an individual. That individual must be identified or identifiable natural person (‘data subject’) either directly or indirectly from one or more identifiers or from factors specific to the individual’ which is in possession of Mobiquity:

  • Personal data may be collected and processed wholly or partly by automated means (that is, information in electronic form without human intervention); and
  • Personal data may be collected and processed in a non-automated manner which forms part of, or is intended to form part of, a ‘filing system’ (that is, manual information in a filing system).

This Policy is applicable to all employees, vendors, customers, contractors, retainers, partners, collaborators, service providers and other probable /prospective individuals who fall under above mentioned categories or connect with Mobiquity for various purposes.
 

Personal Data Collection and Process

We may collect your personal data such as your name, address, e-mail id, resume and other details as designed in our portal for various business purposes and (Recruitment, Marketing & Sales, third-party services and any other service that the organization is officially engaged with) that may be necessary to help us provide better services and we maintain the highest level of confidentiality of this information.

If you happen to browse the Mobiquity website, a designated Livechat team may reach out to you through our chatbot to support and improve your website navigation experience.

Mobiquity may also collect, track and monitor certain information through cookies or other technologies (Ex: web beacons) when a user visits our website. Please click here or refer to the section below for more details on the cookie policy.

Sensitive Personal Data

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or otherwise to us except in conjunction with applications we provide and manage for third parties that explicitly request such information. 

If you send or disclose any sensitive personal data to us when you submit user generated content to our Site in connection with the use of those applications, you consent to our processing and use of such sensitive personal data as necessary to administer such applications in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our Site

Subscriptions

Our Site may offer various subscription services to registered users. Such services are fulfilled using provided information such as your name, email address or mobile phone number. 

There may be circumstances in which you may prefer to register in our website for download documents like white papers or receive on-going communication from Mobiquity.

In such cases, Mobiquity may contact you to invite you to special events and provide you information about our services. We may reach out to you via multiple channels, such as direct calling, emailing, social media to name a few.

Mobiquity may collect your Personally Identifiable Information submitted in web forms for recruitment purposes. Mobiquity  may reach out to you based on the information you provide on public records, phone books or other public directories, paid subscriptions, corporate directories, and websites.

In order to update any registered information  that you have previously submitted, you must log in again and resubmit your updated information. Or please write to privacy@mobiquityinc.com

We respect your privacy and rights as per the guidelines provided by the regulations and, in the event, that you choose not to receive Marketing /Promotional mailers or continue the processing of your personal data collected, you may notify to the mail id given below and we will take all the steps to remove your identifiable personal data such as mail id, address from our database. Users have the ability to opt-out of receiving subscriptions at any time.

The following Data subject rights will be processed:

  • The right to be informed about the collection and the use of their personal data
  • The right to access personal data and supplementary information
  • The right to have inaccurate personal data rectified, or completed if it is incomplete
  • The right to erasure (to be forgotten) in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
  • The right to object to processing in certain circumstances
  • Rights in relation to automated decision making and profiling
  • The right to withdraw consent at any time (where relevant)
  • The right to complain to the Information Commissioner

 

We make use of your registered data:

  • For research and analysis purposes that help us to understand the person visiting our websites and better equipped to serve our clients’ need
  • To understand which part of our website visited and how frequently
  • To identify you soon as you register on our website
  • To contact and respond to your questions
  • To provide better usability, troubleshooting and site maintenance

 

Impact of not providing the personal data

If you are not willing to provide your personal data that is necessary to process a service request, then we may not be able to fulfill the corresponding service request and associated processes.

Data retention

Personal data will not be retained beyond the necessary period to fulfill the purpose outlined in this privacy policy. In certain special circumstances such as legal requirements or legitimate business purposes, personal data will be retained as per the requirements.

Referenced Websites/Social media portals

Information From Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each an “SNS”). If you connect to an SNS through our site, you authorize Mobiquity to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS.      

We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

You may wish to participate in various events that are hosted by Mobiquity in social media platforms. The main purpose of these hosting is to facilitate and allow the participants to share contents.

Since Mobiquity does not have any control of data collected on social media servers or third-party websites, Mobiquity is not responsible for security of the contents placed by you in those media. Mobiquity cannot be made liable for any breach or incidents related to such cases.

Our Policy on Children

Mobiquity understands the importance of protecting children’s privacy. Our websites are not intentionally designed to collect the personal data of children.

However, in the event of Mobiquity becoming aware of inadvertent collection of children’s personal data without adequate consent from the parents/guardians, Mobiquity will take necessary actions to delete/purge the data.

Legal basis of the processing

When we process your personal data, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of Mobiquity as described in this privacy Policy.

This applies in any case where we offer services to you such as:

  • User registration (if you don’t provide we will not be able to offer this service)
  • To identify once you register on our website
  • For the purpose of recruitment / other job application related queries
  • To contact you and respond to your questions
  • To provide better usability, troubleshooting and maintenance

 

Data Transfer and Disclosure of Personal Data 

In general, Hexaware and its subsidiaries’ (including Mobiquity) is the data controller processing your Personal Data. 

The following are applicable only when the data controller processing your personal information is domiciled in the EEA (European Economic Area):

  • We may transfer Personal Data to countries outside the EEA to third parties, including to the countries which have different data protection standards to those which apply in the EEA. Our service providers process your Personal Data in countries deemed adequate by the European commission. We rely on the European Commission decision or standard contractual clauses to protect your personal data.

 

To facilitate lawful transfer of personal data to Mobiquity affiliated companies and service providers, Mobiquity uses the standard contractual clauses  that are in place to protect your Personal Data. 

Mobiquity may disclose your personal data with:

  • Mobiquity or any of its affiliates
  • Business Allies / partnership
  • Authorized Vendors/Suppliers/Third party agents
  • Contractors     

 

Mobiquity does not share or sell your personal data with third parties for marketing purposes, without seeking your prior permission, for any reason beyond the purpose for which it was collected.

When required, Mobiquity may disclose personal information to legal and regulatory bodies, to comply with legal processes and lawful requests by government and public authorities (including to meet national security or law enforcement requirements), to enforce our Privacy policy, and pursuant to a judicial order for compliance.

Cookie Policy

We at Mobiquity understand how important your privacy is to you. We are committed to protect any personally identifiable information that is shared with us and have put in place mechanisms to improve transparency in how this data is collected, stored and used. This Cookie policy details how cookies are collected, where they are stored and why they are processed, when you visit our website or use our application. It is to be noted that this cookie policy should be understood in conjunction with our Privacy Policy.

What are Cookies and other Tracking Technologies?

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Other tracking technologies include web beacons, clear gifs, etc. that work in a similar fashion to the same effect. These cookies and tracking technologies allow our website to recognize you and give you a personalized web experience based on your preferences from your past activity on our website or mobile application.

What are these Cookies and Tracking Technologies used for?

Mobiquity uses Cookies to improve your experience on our website, by tracking your activity on the site to identify your preferences and interests. The cookies are also used for general web administration and for analysis of statistical usage and preference patterns on our website and application. Mobiquity  has also partnered with third-party service providers, who use “3P cookies” to enhance your experience on our website. These service providers also help us analyze the usage and browsing patterns on our website to further align our website to user needs.

Technical Purpose

These constitute session cookies, that is cookies that are temporarily stored during your session and are deleted automatically the moment the browser is closed. These cookies help our website track and recollect any past action of yours within the current browsing session and keep our website secure.

Analysis of Website Use and Utilization

These include permanent and third-party cookies as described above. These cookies are placed on our website to help us analyze how much web traffic is coming to each page, what are the most and least visited sections, etc. These give us insights into how our website is performing and what needs to be changed to enhance user experience. Third-party cookies used for analysis to gauge site use include – Google Analytics, LiveChat, Act-on, etc.

Web Personalization

These include third party cookies that are placed on our website. Their primary purpose is to collect data about your past activity, preferences and interests to personalize what you view on our website on your next visit. Data Processing Agreements have been signed with all third-parties, to protect this cookie information and prevent misuse. The third-party cookies that are placed on our website for personalization include those of Evergage, social media partners, etc.

How can I withdraw my Cookie Consent?

Cookies can be dropped from your device by changing your browser settings. There are options to block or permit specific Cookies or be notified when a cookie is being placed on your device. You also have the option, under settings of your browser, to delete the cookies placed in your device at any time. Your cookie information for personalization will only be tracked if you agree to the footer note asking for your consent to our cookie policy.

This site may contain links to other sites. Mobiquity is not responsible for the privacy practices or the content of such Websites.

Data Security

Mobiquity adopts reasonable and appropriate security procedures and practices including administrative, physical, technological controls to protect personal data from loss, misuse, alteration or destruction.

How to Contact Us

If you have any questions about this privacy policy or the content of this site, you can contact our Data Protection Officer at:

Name: Francois Vestjens
Email: privacy@mobiquityinc.com 

Updates to this Privacy Policy

Mobiquity may change the data privacy practices and update this policy statement as and when based on the need, and the same will be made available on the website.

ADHERENCE TO PRIVACY SHIELD PRINCIPLES

Introduction

Mobiquity is a leading provider of IT, BPO and consulting services. Protecting customer’s privacy is important to the Company. The Company (hereinafter collectively referred to as the “Company,” “we,” “us” or “our”) adheres to the EU-U.S. and Swiss-U.S. Privacy Shield Framework published by US Department of Commerce (“EU-U.S. and Swiss-U.S. Privacy Shield Principles”). For more information on the EU-U.S. and Swiss-U.S. Privacy Shield, please visit the US Department of Commerce’s Privacy Shield website at https://www.privacyshield.gov/welcome If there is any conflict between this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. This privacy policy outlines our general policy and practices for implementing the EU-US and Swiss-US Privacy Shield principles, including the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Company whether in electronic, paper or verbal format.

Mobiquity subject to the investigatory and enforcement powers Federal Trade Commission (FTC).

Definitions

“Personal Information” or “Information” means information that (1) is transferred from the EU and Swiss to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.

Notice

Company shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties (“Third Party” means any individual or entity that is neither Mobiquity nor an Mobiquity Employee. Example: Service Providers: who help us to provide and support our services.) to which the Company discloses or may disclose that Information. Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Company, or as soon as practicable thereafter, and in any event before the Company uses or discloses the Information for a purpose other than for which it was originally collected.

Personal Data Collection and Processing

Mobiquity  collects only the required personal data from its customer, Visitors, and employees for the intended business purpose. Mobiquity  may also engage any third-party vendors as are necessary for data processing as per the business objectives/needs. Third party vendors are involved only with the appropriate contracts, terms & conditions / Model contractual clauses as per the data protection laws.

The personal data gets processed lawfully as per the Country-specific data protection regulation. This enables us to meets its contractual, regulatory and legal obligations, protect the security of our systems and that of our customers, as well as to fulfill other legitimate interests of Mobiquity .

The ISO27001:2013 governs the processing of data based organizational and technical controls for which Mobiquity  is being audited every year. The data lifecycle management, retention, and safe disposal are also part of the above process. The rights of the data subjects are sufficiently taken care of by Mobiquity  to comply with the underpinning regulations.

The data that we collect from the individuals get processed for the following purpose

  • Research and analysis purposes that help us to understand the person visiting our websites and better equipped to serve our clients’ need.
  • To understand which part of our website is visited and how frequently.
  • To process job applications
  • To identify the person as soon as he/she registers in our website
  • To contact and respond to your questions
  • To provide better usability, troubleshooting and site maintenance
  • To maintain employee information to meet statutory and regulatory requirements
  • Not kept for longer than is necessary to fulfill the purpose(s) it is used for, subject to the Company’s document retention policy.

 

The company may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Choice

The Company will offer individuals the opportunity to choose (opt out) whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, the Company will give individuals the opportunity to affirmatively or explicitly (opt out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Company shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.

Onward Transfers

we recognize potential liability in cases of onward transfer to third parties. Prior to disclosing Personal Information to a third party, Company shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Company shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.

Data Security

Company shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Company cannot guarantee the security of Information on or transmitted via the Internet.

Data Integrity

Company shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Access

Company shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

Enforcement

Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

If a complaint or dispute cannot be resolved through our internal process, we agree to cooperate and comply with the EU-U.S. and Swiss-U.S. Privacy Shield, EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) to investigate all unresolved complaints.

Amendments

This privacy policy may be amended from time to time consistent with the requirements of the EU-U.S. and Swiss-U.S. Privacy Shield. We will post any revised policy on this website.

Information Subject to Other Policies

The Company is committed to following the Principles for all Personal Information within the scope of the EU-U.S. and Swiss-U.S.Privacy Shield. However, certain information is subject to policies of the Company that may differ in some respects from the general policies set forth in this privacy policy.

Binding Arbitration

You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with  Mobiquity and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration).

Contact Information

Questions, comments or complaints regarding the Company’s EU-U.S. and Swiss-U.S. Privacy Shield or data collection and processing practices can be mailed or emailed to: Mobiquity: privacy@mobiquityinc.com.

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