The landscape of banking has transformed rapidly in recent years with traditional financial institutions facing unprecedented challenges from agile fintech startups and digital-native disruptors. In response, banks worldwide have embarked on a transformative journey, leveraging emerging technologies to restructure their operations, enhance customer experiences, and elevate their competitive edge. By exploring how banks utilise these technologies for success, we aim to empower readers to navigate the rapidly evolving landscape of banking with confidence.
This report delves into the emerging technologies and digital tooling that are reshaping the banking industry across the United States, the United Kingdom, the Netherlands, and Australia. This report will dive further into the identified top 5 emerging technologies and digital tooling in banking 2023: cybersecurity technologies, Machine Learning (ML) and Artificial Intelligence (AI), Generative AI, mixed reality - Augmented Reality (AR) and Virtual Reality (VR), and digital wealth management technologies.
