March 2022, Mauritius: Mobiquity, a full-service digital transformation enabler, announces its partnership with Mauritius Commercial Bank (MCB) to transform MCB’s digital banking offering for its one million client base.
The partnership will enable MCB to improve customer experience by optimising its online retail banking offering, creating a banking lifestyle app that is easy to use, enhances customer experience and appeals to a greater number of younger age groups.
With the help of Mobiquity’s team of A-list talent, MCB’s Juice 4.0 mobile banking application released over 30 innovative features, including cardless withdrawal, scan-to-pay and PayPal integration. As a result, the application will allow customers to seamlessly access and complete their banking transactions. Next to this, Mobiquity is also working on a Corporate Banking solution, together with MCB, to provide a better user experience to existing and new corporate banking customers.
Commenting on the partnership, Dylan Slome, Product Owner in the Digitalisation Programme, MCB said: “We have been extremely fortunate to work with Mobiquity who have assisted us in the delivery of our Mobile Banking application MCB Juice. This partnership has allowed us to share and learn valuable insights into the world of application development and more importantly to position ourselves as a leader in the digital payment space.”
Thierno Diallo, VP of Client Delivery, Mobiquity said: “We are delighted to partner with MCB to help strengthen their online banking offerings, and enable them to deliver an innovative mobile application to their customers. This is a great example of a bank that listens to their customers and takes the necessary steps to not only solve frictions, but also go the extra mile and exceed customer expectations.”
Mobiquity is a full-service digital transformation enabler. By blending strategy, creativity and engineering, Mobiquity delivers compelling digital products and services that serve a purpose. They apply a sector agnostic approach to human centered innovation applied with in-depth industry expertise. Founded in 2011 with a focus on mobile technology solutions, Mobiquity has adapted to client needs across 9 different geographical locations, providing end-to-end omnichannel digital services to leading B2B and B2C brands. Mobiquity’s global team of 1,000+ employees serve over 100 million users every day. The company takes shared ownership and accountability throughout the entire clients’ project life cycle, enabling greater digital transformation success.
Anchored on more than 183 years of accomplishments, The Mauritius Commercial Bank Ltd is the leading bank in Mauritius and the main entity of MCB Group. Over the years, MCB’s diversification strategy has ensured it becomes an increasingly prominent financial services player in the region. Backed by a large shareholder base of local and foreign investors and the highest market capitalisation on the local Stock Exchange, the Group wields a sound business model, which has enabled it to successfully tap into the potential of non-banking financial services, whilst consolidating its domestic banking operations and expanding beyond local shores. Today, MCB offers a wide array of financial solutions, including retail, business and corporate banking, factoring, leasing, global business, wealth management and investment products. MCB is also a regional bank with a widening international foothold and presence spanning to Madagascar, Maldives and Seychelles through dedicated subsidiaries, as well as Réunion, Mayotte, Mozambique, France, South Africa, Kenya and Dubai, via its associates and representative offices. The Group also has a strong commitment towards having a positive economic, social, environmental and cultural impact in the long run.
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