Mobiquity featured in IBS Intelligence: The importance of retaining the human element in the move to a cashless society

Topics
Contactless
Author
Matt Williamson
Publication Date
27 October 2020

Mobiquity featured in IBS Intelligence: The importance of retaining the human element in the move to a cashless society

To see the original publication of this podcast, visit IBS Intelligence.

Covid-19 has accelerated the creation of a cashless society. Matthew Williamson, now with digital consultancy Mobiquity, was previously Global Head of Payments and Cash at Finastra and EMEA Head of Commercial Prepaid Card Technology at Citibank. Here he discusses the need to retain the ‘human factor’ in digital banking with Robin Amlot of IBS Intelligence. Tune in to listen valuable insights from a 10 mins strategy podcast.

Want to learn more about cashless strategies for your bank?

Start here

Let our expertise complement yours

We believe that addressing customer challenges gives you opportunities to delight. Using our proprietary Friction Reports and  strong industry expertise, we dig deep into customer sentiment and create action plans that remove engagement roadblocks. The end result is seamless, relevant experiences that your customers will love.