At Mobiquity, we’ve seen an uptick in consumer (and corresponding retailer) interest around more convenient ways to shop in the past five years or so. And what we expected to be a ramp up over the coming 3-5 years has expedited in ways we could not have previously imagined. New and existing customers are reaching out for our advice on how they can offer safer, contactless shopping options to better serve their customers.
With those requests come some concerns, as well. For example, anxiety that offering a curbside delivery option for customers will fundamentally alter their businesses in ways that won’t be sustainable into the future. Which got me thinking, if I’m hearing these concerns from those who are proactively reaching out, could similar concerns be deterring other customers from considering a curbside program at all?
If you’re in this situation, I urge you to reach out - I would be happy to have a conversation to address your concerns and talk about the best way forward for your store. In the meantime, I hope this list of the top concerns I’ve heard may help allay some of your concerns.
The top 5 myths about launching a Curbside Delivery program for your store:
At Mobiquity, we wholeheartedly believe that offering more convenient shopping options will benefit retailers, employees, and customers into the future. The increased use of technology to source needed food and supplies is here to stay and we’d welcome the opportunity to be a partner in creating your digital future.
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