The COVID-19 pandemic brought with it increased digital adoption and new demands on the digital platforms of many convenience stores chains. In this 17-minute webinar, Mobiquity’s Vice President of Strategy and Analytics, Brian Levine, shares the performance of the most well-known c-store apps via a custom analytics tool developed by Mobiquity. He covers where customers experienced friction in the apps and where they felt moments of achievement.
Watch the webinar now to learn about user engagement with these c-store apps: 7-Eleven, Casey’s, Circle K, Kum & Go, Kwik Rewards, Murphy Drive Rewards, QuikTrip, Sheetz, Cumberland Farms SmartPay, Speedway, and Wawa.
Are you interested in seeing how your mobile app is performing? Curious about how things have changed one year post-COVID? Contact us for your free Friction Report, a proprietary tool that uses artificial intelligence/machine learning (AI/ML) to analyze thousands of customer reviews on mobile apps, websites, and similar tools to help businesses see what they’re doing well and where they could use some help. The Friction Report can also summarize how these digital touchpoints, such as mobile apps, are performing across an industry.
We believe that addressing customer challenges gives you opportunities to delight. Using our proprietary Friction Reports and strong industry expertise, we dig deep into customer sentiment and create action plans that remove engagement roadblocks. The end result is seamless, relevant experiences that your customers will love.