In the post-COVID world, engaging with your customers digitally is more important than ever. The coronavirus has decreased in store traffic, pushing consumers to digital channels to get everything they need – from curbside ordering for food and groceries to contactless fueling and more. Offering your guests a best-in-class digital solution just went from an if to a when discussion.
With this drastic uptick in mobile app usage, our research found that one third to half of these users aren’t satisfied with their mobile options. Companies need to identify the areas of friction in their own platforms (or learn from the mistakes of others) to grow their businesses into the future. Now is the time to double down on this effort by creating a loyalty app that builds on the relationship that you have with consumers, but in a digital way.
Mobiquity’s team of strategists and user experience experts work with companies everyday to help them create effortless customer engagement strategies that consumers love, including successful rewards and loyalty mobile apps.
See how we helped Kum & Go launch their Fuel Better contactless fueling experience that rewards customers for using the program or purchasing items from their convenience store.
Our work on Wawa’s mobile app produced a significant increase in rewards members and order frequency while creating even more love for the treasured convenience store chain.
Together we can help you:
Some of the positive business outcomes companies can expect to achieve by creating or enhancing their loyalty program include:
So why wait? Don’t let your customers get away from you for another minute.
Ready to create your rewards & loyalty program?