Insurance Tech Consulting and App Development

Topics
Mobile
Author
Mobiquity
Publication Date
6 June 2023

Insurance Tech Consulting and App Development

From mobile apps to advanced analytics, digital-native services have become a business essential among insurance companies – 95% report business benefits realized from cloud-native development, and 59% expect to spend even more on digital transformation. To deliver competitive, customer-centric experiences, these companies need insurance technology consulting to accelerate and elevate their digital product development.

Leading insurance companies are using mobile interfaces, machine learning models, and user experience design to better connect their customers with rich, responsive products and services. Whether they can out-innovate the competition depends on their capabilities for:

  1. Customer experience and product strategy.
  2. Change management and product road-mapping.
  3. Digital product management, design, and engineering.

By working with experts in digital product design, companies in the insurance industry can turn ideas into successful business outcomes, maximizing customer engagement and operational efficiency.

 

See How Technology Can Be Use Used In Insurance

Many insurance carriers are poised to take advantage of the rising demand for more meaningful digital interactions.

To realize this vision, they’ll need to strategically dedicate resources to maximize product development outcomes and design more responsive business models. But between increasingly complex customer journeys, backend operations, and hybrid workforces, many insurance companies are hard-pressed to tackle these challenges without expert support and guidance.

Insurance technology consulting has become critical for implementing advanced use cases like:

  1. Intuitive digital interfaces across web and mobile apps.
  2. Personalized, multi-touch journeys for prospects and customers.
  3. Artificial intelligence-powered chatbots for marketing and support.
  4. Intelligent risk selection and assessment for real-time quotes.
  5. Near real-time underwriting, contract processing, and payment authorization.
  6. Personalized, usage-based insurance products and services.
  7. Integrated customer experiences across billing, support, and other departments.

With the right partnership, insurance companies can leverage a powerful combination of technical expertise and industry knowledge to deploy similar solutions.


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Achieving Transformational Change with Consulting Expertise

Digital-first strategies have become key for growth in every sector today. At the same time, however, developer and cloud talent have become increasingly scarce, making it challenging for many insurance organizations to drive growth through digital adoption. Identifying the right path forward can be challenging, as insurance companies need teams with both capabilities for product strategy and execution.

 

A Roadmap for Insurance Innovation

Transforming insurance technology requires organizations to explore business insights and uncover opportunities for reducing digital friction – for customers, partners, and internal teams. That’s an incredibly complex undertaking, requiring shared goals that overcome the departmental silos often seen in large organizations.

With an experienced team of insurance technology consultants, your company can benefit from a comprehensive digital product roadmap – one that ensures your cross-functional stakeholder goals and development plan stay aligned with each iteration.

See how innovative digital solutions allowed Amica Insurance to enhance its web and mobile channels, bringing its outstanding customer services into the digital-first future.

 

Products Designed for Omnichannel Client Experiences

As in many sectors of financial services, insurance customers routinely cross multiple digital channels and business functions. From initial onboarding to renewing a policy and submitting a claim, customers rely on insurance technology to deliver timely information, communication, and support.

The right consulting team can help you determine the best data infrastructure and cloud services to use to create a consistent, intentional experience for your prospects and customers across digital channels.

Discover how one of the leading providers of property and casualty insurance worked with insurance mobile app development experts to deliver a personalized experience for its customers.

Ready to become a digital disruptor? Let’s chat.

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Seamless Mobile App Development and Integration

Now more than ever, financial services customers expect companies to provide intuitive mobile apps that make it simple to handle even the most complex transactions on the go. Mobile app development can help insurance companies meet and exceed these expectations, promoting valuable customer loyalty, especially among younger consumers.

Research bears out the benefit of investing in digital tools. Find out how digital customer experience impacts loyalty and attrition among insurance customers.

 

Increased Security and Peace of Mind

With stringent regulations around data security, insurance companies that fail to take security seriously risk eroding their reputation, losing customer trust, and owing hefty fines – consequences no organization wants to face.

The rapid change in the industry has only made the need for a secure approach to adopting new technologies more pressing. According to a survey by KPMG, over 96% of insurance CEOs report accelerated digital transformation since 2020. To take part in this trend securely – and confidently – these companies need an insurance technology partner that prioritizes their security requirements at every stage of the digital product development process.

Ready to transform your insurance business?

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Deliver the Change Your Business Needs with Digital Insurance Consulting

From life insurers to advisory services, organizations across the insurance space are looking for ways to put customer experience at the heart of their digital strategies. At Mobiquity, we don’t just make successful digital transformation possible – we make it your reality.

Starting from our first strategy call, we help insurance industry leaders turn abstract business objectives into real-world outcomes. Our team of strategists, product designers, developers, and engineers create innovative solutions designed to engage customers, streamline operations, and drive growth.

Discover how we combine customer experience strategy and digital product design to deliver the results your insurance company needs to differentiate your brand and scale your success.

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Find out how we deliver insurance technology consulting that delivers transformative tech solutions and strategies for your organization.

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