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The COVID-19 pandemic profoundly changed the way people do most things, including how they access healthcare. With widespread, rapid adoption of digital technologies around the world, digital tools such as telemedicine, mobile applications, virtual/video consultations and examinations, remote monitoring, and wearables have become the new norm. But how will these digital experiences evolve? Are they here to stay?
With 90% of US consumers agreeing that they will continue to use technology after the pandemic, it’s hard to imagine a world that doesn’t come out on the other side with digital solutions for healthcare. In addition, our recent European healthcare research report shows that half of 55+ year old patients had a better experience with digital tools compared to in-person consultations during COVID-19. Since March 2020, we’ve seen digitalization prevail in digital banking, contactless payments, touchless pickup and delivery in retail, and even remote work.
With so many industries revamping their customer experience model to satisfy the demand for digital, the consumerization of healthcare is not far behind. COVID-19 has helped patients and providers see the benefits of telemedicine and virtual care and can more easily envision new possibilities across the digital landscape.
How can you accelerate the design, development, and scaling of meaningful compliant digital health solutions that can positively impact your clinical workflow?
Mobiquity has experience solving a variety of frictions, such as:
How we can help:
Implementation of innovation requires all stakeholders to move in sync. See how we do it with our P4 methodology.
As a fully specialized hospital for children’s oncology, Princess Máxima Center's mission is to cure children with cancer and to provide them with the optimum quality of life. Once a child is diagnosed with cancer, there is a toll on the entire family. To help provide some relief, Mobiquity designed and developed an interactive and visual digital support tool to guide families during the different treatment phases.
Together with a large pharmaceutical company, we designed and built the first FDA approved digital medicine system with an ingestible sensor that ensures care takers treatment is being followed.
Mobiquity designed and built a comprehensive Cataract Refractive Procedure planning & patient management tool via a web based secure cloud platform which includes: refractive cataract procedure planning, integrated IOL ordering and billing, and procedural optimization & outcomes reporting.
Mobiquity drives successful healthcare innovations. For our clients we reduce complexity of innovation by connecting the dots from strategy to implementation, take a human centric approach, and deliver superior technology capabilities.
Mobiquity has extensive experience in both designing and optimising digital transformation processes and we provide clients with a range of services to ensure we deliver from idea to execution.
Mobiquity offers one stop shop services covering multiple expertise for customer facing services like CX, Design & UI as well as the back-end architecture, systems implementation and integration.
Utilizing our expertise in this area, we have defined blueprints and reference assets that can serve as an accelerator for your projects. These assets decrease time-to-market and implementation costs and increase quality of delivery.
Mobiquity works with several proven partners and can integrate almost any third party solution.
In a crowded marketplace, how do you plan to stand out? Will you create a digital experience that users rave about? How you innovate now will define how your company retains existing customers and attracts new ones for sustainable growth.
The way you measure the success of your company often comes down to the experience you create and the analytics that prove whether that experience is working. Let us help you put a framework in place for your omnichannel digital strategy that will wow your audience.
Invest in data strategy & data integration capabilities to ensure interoperability and enable scaling of digital health solutions. This will satisfy high demands on data privacy and security.
What is your biggest driver of success? Do you know? Are you sure that the metrics you have in place are giving you the best picture of the overall health of your company? Our teams will help you develop your North Star so that you can easily identify where you want to go and make a plan for how to get there.
In many consumer offerings the shift from one size fits all to personalisation is already the case. In healthcare and wellbeing, patients are more and more interested in understanding their own health. And they expect, due to their experience with consumer offerings, a personalised approach to help them achieve better results. One of the most promising technologies to achieve a personalised health approach is Artificial Intelligence (AI), in particular one specific method called: Reinforcement Learning (RL). RL has shown impressive results, e.g. it is the technology behind computers playing complex computer games, driving cars, optimising your Facebook feed, recommending your next Netflix series to watch, and it is now showing promise to enable personalised medicine and care.
Watch the Reuters events panel discussion with Sanofi, Gruenenthal, Merck and Mobiquity: A customer-centric strategy that will facilitate your results-centric model